Privacy Policy

Last updated: 19 September 2026

This Privacy Policy describes how Tecnova Trading FZ-LLC ("we", "us", or "our"), operating as ChequeprinterUAE, collects, uses, and protects information when you use our website at chequeprinteruae.com and our Windows desktop cheque printing software.

1. Information We Collect

We collect the following types of information:

• Contact form submissions: Name, company name, phone number, and any message you provide when you contact us.
• Software usage data: When you use our desktop software, basic usage data (cheque count, bank template used) may be transmitted to our servers to enforce trial limits and subscription status. No cheque content, payee names, or financial amounts are transmitted.
• Website analytics: Anonymous usage statistics including pages visited, time on site, and browser type. We do not use Google Analytics; we use a self-hosted, privacy-first analytics tool.
• Conversion tracking: When you use the amount-to-words converter, the converted amount (number only) is logged anonymously to measure tool usage. No personal information is collected.

2. How We Use Your Information

• To respond to your enquiries and provide customer support
• To enforce software trial limits and manage subscriptions
• To improve our website and software based on usage patterns
• To send transactional communications related to your software licence (if applicable)

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage and Security

Contact form data is stored on our secure servers hosted in the United Arab Emirates. We implement appropriate technical measures to protect your data against unauthorised access, loss, or disclosure.

Our desktop software stores all cheque data locally on your Windows PC. No cheque data, payee names, amounts, or bank account details are uploaded to our servers.

4. WhatsApp Communication

If you contact us via WhatsApp at +971 54 139 3050, your messages are managed through our customer support platform (Chatwoot). Messages are stored on our servers and used solely to respond to your enquiry. We do not use WhatsApp messages for marketing without your consent.

5. Cookies

Our website uses minimal, functional cookies only. We do not use advertising or tracking cookies. No third-party advertising networks have access to your browsing data on our site.

6. Third-Party Services

Our website may link to external sites. We are not responsible for the privacy practices of those sites. We use the following third-party services:

• Meta (WhatsApp Business API): For customer communication via WhatsApp
• Google Maps: Embedded map on our contact page (subject to Google's privacy policy)

7. Your Rights (UAE)

Under UAE data protection law, you have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, contact us at info@chequeprinteruae.com.

8. Children's Privacy

Our services are intended for business users aged 18 and above. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page will reflect any changes. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or requests:

• Email: info@chequeprinteruae.com
• Phone/WhatsApp: +971 54 139 3050
• Address: VUNE2840, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE